ivr

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Latest blogosphere posts tagged “ivr”

 

• Rabbit Surveys launches Code of Fair Practice for IVR Surveying

  
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  Wales based IVR Survey specialists Rabbit Surveys seeks to clean up service provision to businesses using IVR Surveys. Its new Code aims to end unfair charging practices and to improve the pre-launch testing of IVR services. Practice Leader Michael Allen designed the Code because he felt call centre IVR customers ...
  4 days ago

• Insiders Bought These Stocks on May-17

  
  Stock Market News — Authority: 147
  Insiders purchased shares of the following companies on Friday, May 17, 2013 Acadia Pharmaceuticals Inc. (NASDAQ:ACAD): Baker Brothers Life Sciences Lp (Director) purchased 1,993,000 shares at a price of $12.50. ACADIA Pharmaceuticals Inc. is focused on the development and commercialization … Continue reading →
  4 days ago

• Using Decision Management to improve call centers

  
  JT on EDM — Authority: 137
  Copyright © 2013 http://jtonedm.com James Taylor I was struck over the weekend by this article on the BBC website -  Call centre menu options catalogued by frustrated man . Essentially this guy has been documenting call center menus. As the article says “He started the project after growing frustrated about ...
  5 days ago

• Dave Seaman – IVR World Radio Show – April 2013

  
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  DJ mix : Dave Seaman – IVR World Radio Show – April 2013  Download links : Click here: uploaded.to or rapidgator.net Online stream : Dave Seaman – IVR World Radio Show – April 2013 by Killingbeats.Com on Mixcloud Tracklist : n/a For high-speed, unlimited downloads you can purchase ...
  2 weeks ago

• Maintain a delicious contacting stream

  
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  I enjoy any gathering with a chocolate fountain. I love watching the steady stream of deliciousness pour down tier after tier until it reaches the bottom and gets pumped back up to begin the process again. Not all of the chocolate reaches the bottom; guests insert a variety of edibles into the fray covering it...
  2 weeks ago

• CTI ( Computer Telephony Integration) Market down in India ?

  
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  Recently, one of my friends called me up after many months and lamented that CTI market seems to be down in India. While it was exactly not surprising to me, but still I was wondering how could he complaint such a thing as he sells almost any CTI Board brands which are available in the market. Few years ago, I used ...
  2 weeks ago

• Update: Dividend Stock Picks for the Week of 4/29/13 to 5/3/13

  
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  Welcome back to  Dividend Stock Investing for the Common Man ! Thank you stopping by and supporting the idea of investing in dividend paying stocks for the long term. I hope everyone had a great week! I wanted to recap last weeks picks for you since it is important to review all investments on a ...
  2 weeks ago

• How useful are Toll Free Numbers to you?

  
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  Many companies, small or big, are using toll free number now a days. It has many benefits for a organisation which cares about its customers. Here are few points how they are useful:- 1. They enhance customer’s belief How bad would you feel if your company’s contact details are not found when you try ...
  3 weeks ago

• Dear Bad IVR

  
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  Dear Bad IVR, Sorry I stopped contacting you…honestly? It’s not you, it’s me. I need more, I deserve more and I expect smartness and intelligence built into you. I do not call you to give me senseless menu options followed by submenus with long hold music and promotional advertisements and finally, after all ...
  3 weeks ago

• Top Three Reasons not to use Cloud Telephony or Hosted IVR

  
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  While many cloud telephony companies might argue that hosted IVR or Cloud Telephony is the future and everyone should embrace it, but are we actually ready for it ? Is Cloud Telephony Really Worth ? I have been thinking about this for many days now. Finally, I thought, I would share my views why it is not ...
  3 weeks ago

• Dividend Stock Picks for the Week of 4/29/13 to 5/3/13

  
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  Listed below are my Dividend Stock investment selections for the Common Mans stock portfolio for the upcoming week of  4/29 /13 to 5/3/13 . Any one of these corporations will infuse a powerful wealth stream of cash into your Roth or Traditional IRA stock portfolio. It is fairly simple to invest your dollars into ...
  3 weeks ago

• Four Must-Ask Questions for Any Multichannel Strategy

  
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  Outbound communication technology has demonstrated how it can enhance the customer experience and positively affect the customer lifecycle from start to finish . Today, we wrap up our three-part blog series and show the role outbound communications play in a multichannel strategy. If there was one word that ...
  4 weeks ago

• How Outbound Can Improve the Customer Lifecycle

  
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  Proactive outbound communication technology has already proven to enhance the customer experience , but how does it affect the customer lifecycle from start to end? This is the second post in a three-part series which will show how businesses can enrich their customer service strategies through proactive ...
  4 weeks ago

• Knowlarity: Providing Cloud Telephony Platform to India

  
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  In my recent Birding trip to Delhi, I had an opportunity to meet Mr. Ambarish Gupta, CEO of Knowlarity Communications Pvt., one of the leading cloud telephony service provider in India. Knowlarity is mostly known for its successful product VR (Virtual Receptionist) which they call Super Receptionist. Knowlarity ...
  4 weeks ago

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