knowledge workers

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  • Specialist Training: Cultivating Knowledge Management Professionals


    Authority Authority:
    Abstract: The growing importance of knowledge and innovation in the marketplace brings with it a need for the better management of professional knowledge for knowledge workers in the new economy. This chapter illustrates some major steps at the University of New South Wales, Australia, towards building an educational ...
    1 week ago
  • Is Micromanagement a necessary part of BPM?


    Authority Authority:
    This tidbit of advice (in a list among others) was sent around to managers at my company recently: Stop micromanaging. Micromanagement is a sign of mistrust. You hired them for a reason. If you don’t trust they will get the job done then by all means, either find people who you think will, or leave them alone to ...
    2 weeks ago
  • Is Your E-mail Out of Control?


    Authority Authority:
    When it comes to e-mail, less is more... read more
    4 weeks ago
  • “Pull” Systems are Antifragile


    Authority Authority:
    John Hagel wrote a good review of Nassim Taleb’s book “ Antifragile “.    Hagel’s book “ The Power of Pull ” describes a shift in the world from push systems to pull systems.  The push system is the epitome of formalize, automated systems.  The kind of system that was designed by someone with what I ...
    5 weeks ago

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