leadership communication

Welcome to the 'leadership communication' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'leadership communication'.

Latest blogosphere posts tagged “leadership communication”

• Keeping a Strong Vendor-Client Relationship

  
  Call Center Cafe — Authority: 136
  The relationship between vendor and client in offshore outsourcing is described as a rocky marriage. But industry experts liken the stages of offshore outsourcing to the seven phases of a broken marriage: courtship, wedding bash, costly honeymoon, cohabitation quirks, minor irritation, major frustration, and ...
  2 days ago

• Call Center Outsourcing For Health Care Organizations

  
  Call Center Cafe — Authority: 136
  Call center outsourcing generally makes sense for a health care organization. It allows you to focus your energies on the main aspects of your business as well as your core competencies – and in a cost-effective, efficient manner. Health care organizations considering outsourcing need to understand that there ...
  3 days ago

• The Art of Possibility

  
  Berkeley MBA Student Blogs — Authority: 116
  Ive got to hand it to our Leadership Communication teachers and the 2nd-year Graduate Student Instructors: it takes some true talent to convince a classroom full of 60 hard-charging, data-driven over-achievers (okay, Im grossly generalizing - sort of...) to risk looking like fools in front of our fellow MBA ...
  3 days ago

• UCEA Week 01: I gave a bad presentation yesterday

  
  Dangerously Irrelevant — Authority: 561
  I gave a bad presentation yesterday. It wasn’t bad because I had poor content or delivery. It was a bad presentation because I didn’t sufficiently account for the needs and understandings of my audience. Let me explain… I’m in Anaheim, California for the annual conference of the University Council for ...
  1 week ago

• Customer Care: The Good, The Bad, and The Ugly

  
  The Pipeline — Authority: 123
  Part I: The Good and The Bad While I usually focus on B2B occasionally I need to unload as a consumer, especially when I encounter three very different experiences I faced as customers. One good, the other truly bad, and the third, well, that was down right ugly. There seems to be two trends in customer service I ...
  2 weeks ago

• Driving IT Value Realization: The Marketing of IT – Review

  
  Enterprise Architecture in Higher Education — Authority: 113
  Last Thursday Nov 6, 2009, I spent a valuable day at the Forrester Western Canadian IT Summit.  The day began and ended with  keynotes and in between there were 3 breakout tracks – CIO, EA and IT Ops.  This post covers a keynote by Bobby Cameron on Marketing IT.  I will write a separate post [...]
  2 weeks ago

• Dont Overpromise and Under-Deliver

  
  The Corner Office — Authority: 526
  Telegraphing the introduction of a potentially breakthrough product in advance is a powerful PR strategy that can pay off bigtime. But the risk of overpromising and under-delivering can, at times, dwarf the potential reward. The same thing applies to markets, customers, and your career.
  2 weeks ago

• Cultivate ‘09: The Power (and Responsibility) of Church Communication

  
  Church Whisperer — Authority: 412
  This is the third in a series of posts about Cultivate ‘09, a one-day conversation held at Park Community Church in Chicago about church communication.  Born out of conversations among some  respected consultants in this field (Dawn Nicole Baldwin, Tim Schraeder, Kem Meyer, among others), Cultivate was the first ...
  3 weeks ago

• Call Center Helps Companies to Cut Costs – Not Quality

  
  Call Center Cafe — Authority: 136
  One of the best things about Call Centers is that they cut the operating cost of any business without a reduction in efficiency and quality. Most of the quality call centers go to great lengths to provide best customer support services and as they have highly skilled customer service representatives who take pride in ...
  3 weeks ago

• Are we too connected?

  
  Dangerously Irrelevant — Authority: 561
  WHO TV (Des Moines) aired a special report, Are we too connected ? , on last night’s news broadcast. Among others, they interviewed me and Dr. Michael Bugeja , Professor and Director of Iowa State University’s Greenlee School of Journalism and Communication . I have interacted with Michael a couple of ...
  3 weeks ago

• Casual Conversation in the Workplace…Something to Talk About

  
  You're Not the Boss of Me — Authority: 100
  What’s your take on casual conversation in the workplace?  Do you encourage it?  Do you participate in it? Or, do you choose not to involve yourself in idle talk? Indeed, some might think that spending time talking to people about this and that, serves little purpose but to waste time.  I think that having ...
  3 weeks ago

• Seth Godin on Trolls

  
  En Avant — Authority: 122
  Seth Godin has a knack for capturing a complex idea in a few words.  With his permission, here’s what he has to say on those banes of progress, the trolls: Lots of things about work are hard. Dealing with trolls is one of them. Trolls are critics who gain perverse pleasure in relentlessly tearing you and your ...
  4 weeks ago

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