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19 hours agoThis entry is from an email conversation that I was having with Kim Kolb, at the High Touch blog, Filter The Noise . I thought I would
19 hours agoWe write about how to use marketing to affect customer relationships a lot but there is another way to influence customer loyalty: your employees.
2 days agoOr are you just messing around? Most people go through life being committed to their job, their spouse, their family and everyone else’s
2 days ago[Convenience Store News, July 7, 2009] As customers respond to the scores of rewards offered through its loyalty program . Q Mart
2 days ago[Business Times, July 7, 2009] Focusing on core customers can make a critical difference both now and in the long term Economic
3 days agoWhen was the last time your reached out and personally thanked a customer of yours? Posted in software marketing Tagged: crm, customer marketing,
3 days agoIn the past we’ve used the popular dating analogy to describe relationship or lifecycle marketing . But what happens when that relationship
3 days agoConsumer research helps us understand consumer attitudes in aggregate. But, generally speaking, consumer research is a terrible predictor of
3 days agoEveryone’s tweeting these days. In fact, you’re probably sick and tired of hearing about Twitter. Twitter this, tweet that. But maybe, if you
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