sametime
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Latest blogosphere posts tagged “sametime”
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Block announcement on Sametime 8.0.2
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New Question Created by kedoink3 weeks ago -
Demo: IBM Connections Improves Contact Center Processes
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Today, I wanted to share this quick video with you. It shows IBMs Social Business Platform, IBM Connections , deeply integrated into the work life of a help desk representative. This allows an agent to reduce the amount of time required to find the right information to help a caller. Heres one of the ...4 weeks ago


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