service cloud

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Latest blogosphere posts tagged “service cloud”

 

• Video: Interview with Izoox Co-Founder on Successes Using the GoGrid Cloud

  
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  Cloud computing provides all different types of solutions to businesses across the globe. And each solution is unique, especially if carefully crafted to fill a niche. At GoGrid , we love how our customers use our infrastructure in compelling ways, especially when the value that they receive is passed on to their ...
  5 days ago

• UK = The Hub of Social Enterprise

  
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  It is clear from Cloudforce London and the many LiveOps customers and partners that we met with that ‘Social CRM’, or social customer service is on the move in the UK. This was showcased in several case studies at the Cloudforce event. Many of our customers in the UK are trailblazers in this area and have [...]
  5 days ago

• SMB Cloud Data Services Market Has Room for Growth

  
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  The cloud-based data services market (including cloud-based) is on the upswing, according to new data from J.D. Power & Associates , and the SMB sector in particular shows substantial room for growth. Twenty percent of large enterprises currently use a cloud-based services offering, while only 14 percent percent ...
  6 days ago

• Le Cordon Bleu and BirchStreet Cook-Up Custom Procure-to-Pay Solution

  
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  We recently signed an agreement with Le Cordon Bleu School of Culinary Arts to provide a fully integrated Procure-to-Pay, recipe and inventory solution.  Also included will be a new demand forecasting module integrated with the school’s scheduling system. In addition to the new forecasting module, the following ...
  6 days ago

• Some Businesses Take a Really Long Time to Build, FX isn’t One of Them

  
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  Recently, Euromoney Magazine published its annual FX Survey 2012. Whether or not you like the survey and trust its findings, at least there is entertainment value in the media coverage that discusses the results. A very entertaining article in the Wall Street Journal provided insights into the great lengths that ...
  1 week ago

• Drone of my Dreams

  
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  This morning I had a long, lucid, dream. I was flying a personal hovercraft , chasing butterflys. I could fly in close to a single butterfly, and snap photos of it. The hovercraft was about the size of a Segway, small, quiet and maneuverable. It was easy to fly. You leaned to steer. It had a seat. You needed to ...
  1 week ago

• SkyDrive for Nokia Lumia smartphones updated to v2.1

  
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  Microsoft’s  online cloud storage service app  ’SkyDrive’  for Nokia Lumia Windows Phone devices updated  v2.1 . “SkyDrive is the place to store your files so you can access them from virtually any device. Windows Phone has built-in access to SkyDrive right from the Office and Pictures hubs. ...
  2 weeks ago

• Cloud Computing: Automating the Virtualized Data Center

  
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  Cloud Computing: Automating the Virtualized Data Center – Cisco Press The complete guide to provisioning and managing cloud-based Infrastructure as a Service (IaaS) data center solutions Cloud computing will revolutionize the way IT resources are deployed, configured, and managed for years to come. Service ...
  2 weeks ago

• Samsung announces scan-and-match for its Music Hub subscription service

  
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  At an event today in London, Samsung announced a scan-and-match feature for its Music Hub subscription service, which contains over 17 million songs. Music Hub’s scan-and-match feature should work like iTunes Match, which scans your hard drive for songs present in its cloud library. Any songs it matches are made ...
  3 weeks ago

• Research Report: Feds Rejoice The Cloud Way, With $5 bn In Annual Savings

  
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  Research Report: Feds Rejoice The Cloud Way, With $5 bn In Annual Savings Statistics have it that the federal government is enjoying a definite cutback in expenditure, estimated to be $5.5 billion per annum as an outcome of their thoughtful shift towards cloud-based services. The numbers have been accumulated by ...
  3 weeks ago

• iWork.com Beta to be discontinued on July 31

  
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  Apple will discontinue the iWork.com beta so users of that service will need to move their documents to iCloud before July 31.  Hit jump for Apples announcement.
  3 weeks ago

• LG Launches Their Own Cloud Services For Three Screens

  
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  LG launches their own “three screens” BETA LG Cloud services starting May 1. Cloud services is now considered as one of the hottest buzz not only in the Internet but also in the world of smartphones. I am not exaggerating things but the tech-consumers’ are like those people waiting for a shopping center ...
  3 weeks ago

• UK Borough Engages with Residents in the Cloud

  
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  As head of customer services & administration at Wokingham Borough Council in the UK, I’m responsible for ensuring the 160,000 residents, as well as businesses, of Wokingham Borough are well-connected to the Council. This is not just done via phone or in-person meetings anymore. Communication has modernised with ...
  3 weeks ago

• LiveOps at 2012 Call Centre & Customer Services Summit

  
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  Last week LiveOps met with dozens of industry leaders at the Call Centre & Customer Services Summit in Northamptonshire, UK.  Top managers in customer services, contact centres and business operations took time out to quiz vendors on how they could add business value. The hotels and leisure, financial services, ...
  3 weeks ago

• Live from BlackBerry World 2012 in Orlando

  
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  By Gadjo Cardenas Sevilla Orlando, FL - Theres a buzz here at the Marriott Orlando World Center in anticipation of this weeks BlackBerry World which is the largest annual gathering for the BlackBerry ecosystem, and the place where the community behind BlackBerry devices, services and solutions gather to learn, ...
  4 weeks ago

• Jaspersoft on Amazon Web Services Marketplace

  
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  Jaspersoft has decided to take the JasperReports Server Community Edition and make it available on Amazon ’s recent offering called AWS Marketplace , free of charge. This will make it possible for users to use JasperReports as a preconfigured Amazon Machine Image (AMI) to be deployed as part of Amazon ...
  4 weeks ago

• Amazon Launches Web Services Marketplace

  
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  In a very interesting move in what I would call a software consumerization trend, much like the AppStore , recently Amazon launched Amazon Web Services Marketplace ( AWS Marketplace ). The new service from Amazon will make available a number of cloud-based software to its users. (more…) Share This
  4 weeks ago

• Thanks to Piston, OpenStack gets an unlikely ally in VMware

  
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  Piston Computing plans to integrate VMware’s Cloud Foundry into Piston’s own OpenStack-based cloud infrastructure as a service (IaaS) offering. Cloud Foundry is a popular open-source platform as a service (PaaS) which is being pushed by VMware as a PaaS for any infrastructure. Piston (see disclosure) is one of ...
  4 weeks ago

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