service excellence

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Latest blogosphere posts tagged “service excellence”

 

• Measuring ROI of mainframe batch optimization

  
  MindTree Blogs — Authority: 101
  In our introductory blog on this topic, we discussed the primary business impacts of failing to perform mainframe batch optimization. In this blog, we will touch upon the importance of planning for, and measuring the ROI of the mainframe batch …
  5 days ago

• Driving business agility through mainframe batch optimization

  
  MindTree Blogs — Authority: 101
  Around 80% of mission critical business applications, especially in the Insurance and Banking industries, still run on mainframe. The constantly expanding batch window is making it difficult for organizations to explore new initiatives, leverage big data and new analytical scenarios, …
  1 week ago

• Banging the Drum for Proactive Customer Service

  
  — Authority:
  I’ve been a drummer since I was 10 years old. In high school, a fellow drummer and I made an annual pilgrimage from Connecticut to Modern Drummer Magazine ’s spring festival in Montclair, New Jersey . At the festival, attendees would be exposed to some of the world’s best drummers, such as Frank Zappa’s ...
  1 week ago

• Viva Las Vegas! My EMC World Experience

  
  — Authority:
  Last month I attended my 3 rd consecutive EMC World . For those not familiar with this event, it’s a massive 4-day technical conference that covers everything from the strategic direction of IT down to the technical details of EMC products. As soon as I arrived in Vegas, it was impossible to escape the EMC World ...
  1 week ago

• Schools Value their Online Speech-Language Pathologists

  
  — Authority:
  Online SLPs Build Incredible Relationships with their Schools Hello Everyone, A telepractice myth is that it is difficult to build relationships with schools through online speech therapy services.  The fact is that our special SLPs intentionally cultivate relationships with their schools, which ultimately ...
  2 weeks ago

• Leveraging Assessments and Health-checks to Help Build your Software Defined Data Center & Accelerate your Cloud Journey

  
  — Authority:
  Organizations are embarking on transformative initiatives to update and upgrade their data centers, IT services, and operations as virtualization and cloud computing gain maturity and wide acceptance globally. All leading virtualization and cloud vendors offer some form of an assessment or health-check service for ...
  3 weeks ago

• What Have I Learned Over 36 Years Working in IT?

  
  — Authority:
  I started my first IT job in 1978 in a consulting firm on Wall Street. I worked on cutting edge minicomputers back then, bucking the steady mainframe market that most of my former classmates entered. Recently I tried to explain that environment to a younger colleague by pulling out the Android Smart phone strapped to ...
  3 weeks ago

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