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48 days agoBy: Steven Weil Introduction ITIL - the Information Technology Infrastructure Library - is a set of best practices and guidelines that
51 days agoWhilst I was in Japan earlier this year I completed an interview with Computerworld Singapore on "how a business should take care of governance
68 days ago
116 days agoBagaimana meningkatkan skill / kemampuan anda di IT Management, sehingga meningkatkan karir anda..? sekarang juga ikuti training Dahsyat IT
134 days agoAnnouncing a 100,000-seat deployment by pharmaceuticals giant GlaxoSmithKline (GSK), Microsoft Online Services — the software vendor’s
138 days agoFrom the I-told-you-so department. Finally, Google has followed a long line of leading SaaS and cloud providers trying to break into the
139 days agoI was idly scanning The Register’s write-up of yesterday’s Gmail outage in Europe when this explanation from Gmail reliability manager
173 days agoDuke's SLA and OLA templates and process Submitted by borwicjh on Thu, 01/22/2009 - 10:10 Service Design Service Level Management ITIL
190 days agoQualities of a Great IT Shop, seen through the ITIL v3 Lifecycle Submitted by borwicjh on Mon, 01/05/2009 - 16:38 Availability Management
197 days agoService Desk Best Practices Posted by admin under Service Desk The Information Technology Infrastructure Library (ITIL) is a best
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