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Posts tagged servicedesign (264)

  1.  Preview of Putting people first

    Power in People’s Hands: learning from the world’s best public

    http://www.experientia.com/blog · Authority: 129

    The [UK] Government’s drive to reform public services by giving more power back to the citizen was accelerated yesterday, with the publication

    1 day ago
  2.  Preview of Marcos Nahr, falando sobre design

    Service Design Tools

    http://www.marcosnahr.com.br · Authority: 2

    Coleção de ferramentas de comunicação usadas em processos de design para sistemas extremamente complexos. http://www.servicedesigntools.org

    3 days ago
  3.  Preview of Faint Voice

    Service design for India

    http://campaignprojects.wordpress.com · Authority: 7

    Soumitri Varadarajan – Service design for India: The thinking behind the design of a local curriculum | Re-public: re-imagining democracy –

    3 days ago
  4.  Preview of dancingmango

    It’s bad said the doc, case of business locked in, customer locked

    http://www.dancingmango.com/blog · Authority: 3

    The customer is the oxygen that keeps a business alive.  No. The customer is more than just the oxygen that keeps the business alive, (my

    3 days ago
  5.  Preview of David Barrie

    Clouds, platforms and the future of the planet (no less)

    http://davidbarrie.typepad.com/david_barrie · Authority: 8

    It's proving to be a Summer in which design gurus join up the dots - and it's fantastic! First up was John Thackara who in a brilliant paper

    4 days ago
  6.  Preview of Echo One

    Why Repositories and not Services?

    http://rrees.wordpress.com · Authority: 3

    This is a good question. Why do people like ThoughtWorks make a lot of fuss about things like Services but then want to use things like the

    4 days ago
  7.  Preview of Soy un curioso

    El punto de vista

    http://daniseuba.wordpress.com · Authority: 5

    Posiblemente esto que voy a contar es uno de los grandes errores que cometemos todos. Posiblemente sea uno de los más difíciles de evitar.

    5 days ago
  8.  Preview of Ferg's Blog

    Making Design a Concrete Experience

    http://www.fergusbisset.com/blog · Authority: 2

    “Design uses the whole person’s mind & body…” This as I interpret it in my own recent contribution to the ‘Design Thinking debate is

    6 days ago
  9.  Preview of Design with Intent

    A survey for designers: more books to win

    http://architectures.danlockton.co.uk · Authority: 82

    Following last week’s card-sorting exercise (which went really well - thanks to everyone who took part), here’s something a bit more open-ended

    6 days ago
  10.  Preview of Design with Intent

    Cialdini on the Beach

    http://architectures.danlockton.co.uk · Authority: 82

    Self-monitoring is one of the most common persuasive techniques used in interface design: basically, giving people feedback on what they’re

    8 days ago
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