social crm

Welcome to the 'social crm' tag page at Technorati. This page features content from the farthest reaches of the Blogosphere that authors have "tagged" with 'social crm'.

Latest blogosphere posts tagged “social crm”

• 11 Unforgettable Marketing Moments from 2009

  
  Infusionsoft Blog — Authority: 122
  Many important marketing moments happened in 2009. From inaugurating a new president to staring a treacherous economy in the face, it’s important to look back and give credit to the things in 2009 that helped change the word ‘marketing’ forever, especially those pioneered by small businesses in an effort to ...
  1 day ago

• The Collaboration Conundrum

  
  Brent's Social CRM Blog — Authority: 409
  Just as I was writing this I got todays daily email newsletter from Emarketer.com with the subject line of Users Still Sharing by Email . How fitting.... By now we all know how important it is to find ways to reach more people, more efficiently - and in more meaningful ways.  We look to use content to pull us ...
  1 day ago

• Fascinating Video - What’s coming to our world in 2010?

  
  From the desk (and BlackBerry) of Keith Parnell — Authority: 130
  I stumbled across this really cool interview Robert Scoble ( Rackspace Hosting ) did with Jeremiah Owyang ( Altimeter Group , formerly of Forrester Research ) and Ray Wang ( Altimeter Group , formerly of Forrester Research ). I can’t remember the last time I didn’t stray from a 27 minute video. These ...
  1 day ago

• Word on the Street.com: BatchBook Building a Brighter CRM

  
  BatchBlog — Authority: 111
  I woke up this morning to an early Christmas gift from Jonathan Blum at TheStreet.com. He posted a great review of BatchBook this morning entitled “To Sell Better, Sell Smarter.” While Jonathan had some very nice things to say about the simplicity of BatchBook as a CRM tool, he also had some very insightful ...
  1 day ago

• CRM Year in Review/Preview: A #SCRM Conversation with Ginger Conlon and Josh Weinberger

  
  Brent's Social CRM Blog — Authority: 409
  Its been a little over two years since Michael Thomas (CRM expert and national president of the CRM Association) and I had Paul Greenberg on Technology for Business Sake to talk about something called social crm . It was the first of the CRM round-table conversations I recorded for the show. And after listening to ...
  2 days ago

• Taking My Turn at the 2010 CRM Predictions Game…

  
  CRM Outsiders — Authority: 116
  I think most of us are more happy than sad that 2009 is drawing to a close. In the global sense, 2009 sucked. Plain and simple. But if you’re a silver-lining type of guy (which I am not) you can say that at least we all learned about the value of hard work, the importance of delivering value in a rough economy blah ...
  3 days ago

• What I’ve Discovered About Twitter

  
  ScorpFromHell — Authority: 99
  This is a post to contribute to an experiment initiated by Esteban Kolsky & Venessa Miemis wherein we all write about what we discovered about Twitter and tag the post with #MonTwit. I have been on Twitter since April 2008. As with most new things that I try out on the web I created my "scorpfromhell" ...
  3 days ago

• My Ten Favorite Tweets – Week Ending 121809

  
  I'm Not Actually a Geek — Authority: 518
  From the home office in Washington D.C., where I’m racing home from the global warming summit in Copenhagen to beat the icy cold snow storm… #1 : I’m on @ paidcontent this week, discussing the ranking & presentation of tweets in search engines: http://bit.ly/6vcIGj #2 : If You Can’t Innovate Across ...
  5 days ago

• How to Deliver A True Branded Experience

  
  CRM Mastery e-Journal — Authority: 120
  Here are just a few excerpts from an excellent article by Sampson Lee, Deliver a branded experience that reflects your most valuable customer segments—and their needs. Check out the complete source article for much more, including numerous “real-life” examples:Figuring out who your own business’s target ...
  1 week ago

• Five Rules for Understanding a New Breed of Consumers

  
  CRM Mastery e-Journal — Authority: 120
  Here are several excerpts from an article by Strats Inc, a leader in developing strategic solutions for businesses and brands, Five rules for understanding a new breed of consumers:Do you need to understand the mindset of the ever-evolving consumer?“Not changing with the times is a fatal mistake for any company or ...
  1 week ago

• Context is queen, especially for Social CRM

  
  ScorpFromHell — Authority: 99
  I am sure you have heard of the adage that the Content is King and also of the addendum to that adage that Context is Queen . If you havent well then think about it a moment and then continue. We are not talking about media alone, but for everyday, normal walk of life. The content of what we speak means differently ...
  1 week ago

• How to Create a Talkworthy Experience Ecosystem: The Social CRM Toolkit

  
  Gauravonomics Blog on Social Media and Social Change — Authority: 466
  The Experience Ecosystem Companies are beginning to realize that their brand is now realized on the Social Web, in conversations between strangers, who amplify, quash, or otherwise reshape each others’ opinion on the product or service, often based on first-hand experiences. These messages play off against ...
  1 week ago

• Online Community Lessons for Small Business (Featured on the Helpstream Blog)

  
  DygiScape — Authority: 106
  I recently did an email interview with Helpstream, a provider of social CRM customer support, regarding a few lessons I’ve learned in the social media + small business + community space and I think it turned out pretty cool. The article is linked below. You can see my dry humor in it, too.Lessons from a [...]
  2 weeks ago

• CRM Vendors: Not Social?

  
  BatchBlog — Authority: 111
  Jeremiah Owyang recently wrote an article for CRM Magazine Social CRM Vendors Don’t Walk The Talk where he puts a number of CRM vendors through the spreadsheet grinder to see how their social media engagement measures up to the social media features their products espouse. BatchBook was not included in the ...
  2 weeks ago

• SAP Business Influencers Summit - Technology Strategy Dr. Vishal Sikka (SAP Labs)

  
  PGreenblog — Authority: 111
  Dr. Sikka begins by talking about what SAP is calling "Timeless software" First up, In Memory Computing THe idea is to incorporate column stores in main memory with use of multi-core processors... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light ...
  2 weeks ago

• Customer centricity happens faster when you are open to the community.

  
  Michael Maoz — Authority: 406
  Anyone familiar with the New Yorker magazine will know that it often explores areas of art, culture, finance and politics from an angle that is fresh and original.  That convinced me to subscribe when I got to the US 12 years ago. It is a great magazine, and I have been a faithful subscriber ever since. I say ...
  2 weeks ago

• List of Companies Providing Social CRM Offerings

  
  Web Strategy by Jeremiah — Authority: 558
  Yesterday’s post on Social CRM vendors not walking-the-talk raised awareness of this nascent space.  However not everyone was thrilled with the effort, as CTO John Moore gave us an A for effort but a C- for results , and  Kim Kobza , the CEO of Neigborhood America (they were an early adopter) left a comment ...
  2 weeks ago

• Finding: Social CRM Vendors Don’t Walk The Talk

  
  Web Strategy by Jeremiah — Authority: 558
  I first posted this on the Destination CRM blog , thanks to Josh Weinberger @kitson. Surveying the Social CRM Industry Business partner Ray Wang (focused on enterprise strategy) and myself (customer strategy) of the Altimeter Group is undergoing a major project for a client in the nascent Social CRM arena. ...
  2 weeks ago

• CRM Forecast 2009: Looking Back - Not Bad, Not Great

  
  PGreenblog — Authority: 111
  Were heading into that inevitable year end, "lets forecast the next year so that we can all be proven ridiculously wrong" state that we pundit types all end up in. Thats only one level less than... The award winning, edgiest CRM blog on the planet. The industry, the concepts, the news from CRM at the Speed of Light ...
  2 weeks ago

• Jesus Hoyos presentations at MundoContact CRM Conference 2009 in Mexico City

  
  Solvis Consulting, LLC — Authority: 112
  Jesus Hoyos (www.jesushoyos.com) presented 2 topics at the MundoContact CRM Conference this past week. First presentation (Spanish) - 2010 CRM Recommendations Second presentation (Spanish) - Social CRM Workshop
  2 weeks ago

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