user research

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Latest blogosphere posts tagged “user research”

 

• Ericsson studies on people’s behaviors and values

  
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  Ericsson’s ConsumerLab studies people’s behaviors and values, including the way they act and think about ICT products and services. Here are some of their recent publications: How young professionals see the perfect company April 2013 A new study from Ericsson ConsumerLab called “Young professionals ...
  3 days ago

• Body language changes you inside

  
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  Interviewing Users is now available. Get your copy here ! In Chapter 2, I talk about how body language (see good and bad examples here and here ) not only signals that you are listening to your interviewee, it also signals you to listen better. I based on this on some writing by Malcolm Gladwell (in Blink, but ...
  1 week ago

• How do you interview an interview specialist?

  
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  Ethnography Matters took on a difficult challenge with this interview of Steve Portigal about his new book “ Interviewing Users “. EM : In your 18 years in this business, what has been some of the biggest shifts that you have witnessed in the field? SP : When I entered the field, it was barely a field. ...
  1 week ago

• Interview with Steve posted on Ethnography Matters

  
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  Here’s an interview with me at Ethnography Matters . We talked about the book, the writing process and other aspects of how interviewing users is playing out in the corporate world. EM : How much heterogeneity is there between companies / clients? Are there any broad typological characterizations of companies ...
  2 weeks ago

• UI18 – Daylong Workshops Guaranteed to Improve Your UX Design Skills

  
  UIE Brain Sparks — Authority: 128
  Truly innovative designs anticipate users’ needs and add value in unexpected ways. They require strategic creativity more than invention — as you’ll learn when you join us in Boston from Oct. 21–23 for the User Interface 18 Conference . This year’s speaker line-up will make you look at UX like you’ve ...
  2 weeks ago

• Interviewing Users book – Special offers for Putting People First readers

  
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  A few weeks ago, I announced Interviewing Users , the new book by Steve Portigal published by Rosenfeld Media . It is now available for purchase, both in print and in digital version. Steve and his publisher provide Putting People First readers with two special offers : Giveaway : the first three people ...
  2 weeks ago

• YouEye is your eye in the sky for cloud-based user-experience testing

  
  VentureBeat — Authority: 161
  Ever wanted to watch people as they browse your website to figure out what’s working for them — and what’s not? YouEye  does just that, and today it closed $3 million for its unique approach to usability testing it describes as “UX in the cloud.” Angel investors include Saba Software CEO Bobby Yazdani, ...
  2 weeks ago

• Grant McCracken’s foreword for Interviewing Users

  
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  Grant McCracken has posted his fantastic foreword to Interviewing Users . This is a wonderful book. Steve can teach us how to improve our ability to penetrate other worlds and examine our assumptions. Ethnography has suffered terribly in the last few years. Lots of people claim to know it, but in fact the art and ...
  2 weeks ago

• Watch Jason Ulaszek & Brian Winters’ “From Design Research to Experience Roadmap” talk at Interaction’13 | IxDA Conference

  
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  Design research is critical. Creating foundational, living documentation about the needs, beliefs and behaviors of your customer is of the utmost importance. And, being able to identify needs, opportunities and the future direction for the business, based on both sound process and analytical thought, will be your keys ...
  2 weeks ago

• Excerpt from Interviewing Users on Core77

  
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  Core77 has posted an excerpt from Interviewing Users. From my introduction to the excerpt: I’ve talked to a lot of practitioners about their own experiences in doing fieldwork and often they try to address challenges when they experience the symptoms, but that’s usually not the right time. Consider this ...
  2 weeks ago

• Tweeting Minarets: joining quantitative and qualitative research methodologies

  
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  In the last post of the EthnographyMatters Ethnomining edition (edited by Nicolas Nova), David Ayman Shamma @ayman gives a personal perspective on mixed methods. Based on the example of data produced by people of Egypt who stood up against then Egyptian president and his party in 2011, he advocates for a ...
  2 weeks ago

• Interviewing without questions, eye contact or rapport

  
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  Interviewing Users is now available. Get your copy here ! Here’s a really interesting project about How People Talk to Themselves in Their Heads . He would ask them to wear a microphone headset attached to a digital recorder and speak aloud their thoughts as he followed closely behind with a camera. He would ...
  2 weeks ago

• UIEtips: Five Prevalent Pitfalls when Prototyping

  
  UIE Brain Sparks — Authority: 128
  In this week’s UIEtips , I discuss the five most common pitfalls of prototyping. Here’s an excerpt from the article: Prototypes are a fabulous way to exploring ideas with a team. They shorten the time between “This is what we’re thinking…” and “Oh, I get it.” In our work with design teams, we see ...
  3 weeks ago

• Overture, curtain, lights!

  
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  Today Interviewing Users: How to Uncover Compelling Insights is finally released ! I’m so excited; last night was like the night before my birthday (or at least the way that felt when I was a kid). I’m grateful for all the enthusiasm and am looking forward to people’s thoughts when they’ve had a chance to ...
  3 weeks ago

• Why most organizations should keep their research lean and cheap

  
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  my life’s logos v.2 (Photo credit: captcreate) Over the last few months we’ve mentioned tons of tools that are available for conducting user research. It’s easy to get lost in the number of options and making sure you find the right one. There’s a bigger picture to this concern, however. As you start to ...
  3 weeks ago

• User Research Techniques: Feedback Gathering

  
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  Feedback experiment (Photo credit: Sune P) What is feedback gathering? Feedback gathering is a user-centric practice where participants are asked for their reaction directly. The questions can be targeted to specific components, elements, or processes. Many times, also, the feedback is left open-ended to allow ...
  3 weeks ago

• UIEtips: Starting Your User Research

  
  UIE Brain Sparks — Authority: 128
  In this week’s UIEtips , we look back at a past article where I discuss several different user research strategies and the profound impact they can have on your products. Here’s an excerpt from the article: “Damn, I wish we’d done this a year ago.” That’s what I hear right after I’ve started a team ...
  4 weeks ago

• How will Big Data change design research?

  
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  Dave McColgin of Artefact writes about the relationship of design research to the ultimate outcome-focused research tool: Big Data. “Big Data [...] provides us with new resources when determining which people our products should be made for. Its ability to find patterns and correlations allows us to reach a ...
  4 weeks ago

• Report: Survey of European schools on ICT in education

  
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  This study collected and benchmarked information from 31 European countries (EU27, HR, ICE, NO and TR) on the access, use, competence and attitudes of students and teachers regarding ICT in schools. ICT provision and use in European schools is improving but several obstacles remain. First, teachers still believe ...
  4 weeks ago

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