vrm
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Latest blogosphere posts tagged “vrm”
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SOPA and Customer Commons
ProjectVRM Blog —
Authority: 439
Imagine that Customer Commons had been created a year ago. To guide that imagining, here is the copy that matters from the placeholder page : Customer Commons is about us. We are a community of customers . We are funded only by customers. We serve the interests and aspirations of customers. We are ...2 weeks ago -
Customers are personal, cont’d
ProjectVRM Blog —
Authority: 439
There are so many excellent comments and questions following my last post, Consumers are social, Customers are personal , that I decided it would make more sense to address them in a new post than in more comments under that one. So here goes. Joshua Marsh, the CEO of Conversocial , writes , I’m interested in ...2 weeks ago -
2012 - The year of humility
The Casablanca Weblog —
Authority: 79
Ive been away from work for a little while (hopefully not much longer!), which is always a good way to get some perspective on things. As our industry continues to evolve and emerge, I thought Id make a (non-Mayan) prediction on one of the main ways the digital world will change in 2012. The web offers bountiful ...2 weeks ago -
Consumers are social, Customers are personal
ProjectVRM Blog —
Authority: 439
In Consumers Punish Companies that Ignore Them , Eric Sass sources a pair of Conversocial studies that contain plenty of grist for social media and marketing mills. Here they are, from the Conversocial blog : Who’s Ignoring Their Customers?: A Survey Of The Largest US Retailers and Their Use of Social ...2 weeks ago


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