vrm

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Latest blogosphere posts tagged “vrm”

 

• SOPA and Customer Commons

  
  ProjectVRM Blog — Authority: 439
  Imagine that Customer Commons had been created a year ago. To guide that imagining, here is the copy that matters from the placeholder page : Customer Commons is about us. We are a com­mu­nity of customers . We are funded only by customers. We serve the inter­ests and aspi­ra­tions of customers. We are ...
  2 weeks ago

• Customers are personal, cont’d

  
  ProjectVRM Blog — Authority: 439
  There are so many excellent comments and questions following my last post, Consumers are social, Customers are personal , that I decided it would make more sense to address them in a new post than in more comments under that one. So here goes. Joshua Marsh, the CEO of Conversocial , writes , I’m interested in ...
  2 weeks ago

• 2012 - The year of humility

  
  The Casablanca Weblog — Authority: 79
  Ive been away from work for a little while (hopefully not much longer!), which is always a good way to get some perspective on things. As our industry continues to evolve and emerge, I thought Id make a (non-Mayan) prediction on one of the main ways the digital world will change in 2012. The web offers bountiful ...
  2 weeks ago

• Consumers are social, Customers are personal

  
  ProjectVRM Blog — Authority: 439
  In  Consumers Punish Companies that Ignore Them ,  Eric Sass  sources a pair of  Conversocial studies that contain plenty of grist for social media and marketing mills. Here they are, from the Conversocial blog : Who’s Ignoring Their Customers?: A Survey Of The Largest US Retailers and Their Use of Social ...
  2 weeks ago

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