Sony Writes Letter to Publishers, Sheds More Light on PlayStation Network and Qriocity Hacks (Full Exclusive Letter) - Page 3
As a valued partner we aim to keep the lines of communication open so that you are aware of our progress. Our focus has been to confirm the security of the networks, protect customer data and get the services back on line as quickly as possible. We will do our best to respond to all of your inquiries and we will do everything we possibly can to support you.
We are doing everything we can to bring these services back online as soon as possible. We will update you with more information as soon as we can, but please call your account executive if you have further questions. We thank you for your patience and look forward to moving ahead together in the months and years to come.
Very truly yours,
SVP, Publisher Relations
There are few points to ponder over after reading the letter...
1. Sony claims they 'discovered unplanned and unusual' activities on April 19th, whereas they officially admitted to being hacked and shut down the services two days later on April 21st. Why?
2. Sony also said in the letter that it was working with the Federal Bureau of Investigators to nab the culprits. However, even if "Anonymous", a coalition of hackers assumed to be behind the attacks, were involved, an unaffected former 'Anonymous' member recently told the press that he doubted that such a mystery is ever solved. So is Sony shooting in the sky?
3. The letter confirms Sony's appointment of its first Chief Information Security Officer for Sony Network Entertainment International, who will report to Shinji Hasejima, Chief Information Officer of parent company Sony Corp.
To sum up Sony's woes, they really don't look like getting up from this mess any time soon. It will need much more than restarting the services again for Sony to hold onto its publishers and developers, and most importantly its customers.
Related entry: Check out ways PSN users can hedge against financial losses incurred by the theft of credit card information: "Sony Accounts Hacked? Here's What You Should Do."
Via Industry Gamers