The Devil's in the Detail - Page 2
There are a number of truly horrifying clauses in the contracts examined that should be well understood before anybody, let alone an enterprise, signs up with a public cloud service. One I find alarming is that providers sometimes give themselves the luxury of altering their contracts as and when they please simply by posting the update on their web site!
Another pothole for consumers (and one I have spoken about a few times before) is that the contracts may well be between an EU consumer and US provider. While the provider may well state terms that are legal in the US, those terms may easily breach EU consumer protection laws.
... service providers usually claim that their contracts are subject to the laws of the place where they have their main place of business. In many cases this is a US state, with a stipulation that any dispute must be heard in the provider’s local courts, regardless of the customer’s location.It's a jungle out there. If forewarned is forearmed, then hopefully you have been armed.
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Image credit: Simon Howden