Shopping During the Holiday Season
This is the time of year when people flock to retail stores in search of presents for family, friends, and co-workers. Tokens of appreciation are bought for individuals who have aided or provided us with service. Malls and major retailers attract the largest number of shoppers. This causes the workers in these stores to move at a never ending pace. What is surprising is how exasperated customers become when they aren’t instantly waited on or checked out. Waiting 5 to 10 minutes suddenly becomes an eternity. In a world of instant gratification, the retail worker cannot keep up.
I decided to do some shopping on Monday. I thought this would be better than shopping on the weekend. Even though it was early, the stores where already crowded. My first stop was ToysRus. Luckily I didn’t have to purchase any electronics because this area was bombarded. They had 4 staff members working exclusively in this section. Adults were shouting out what video games they needed behind the locked displays. Who was first and who had been waiting the longest was constantly stated. Of course these people didn’t know if certain games worked on certain systems. I have to credit the staff with being patient and knowledgeable.
When I got to the checkout, one line was open. The young woman ringing people up was moving as fast as she could. Questions about price and what the circular promised kept coming up. When it was my turn I could see that the cashier was already harried and sweating. It was only 9:45 AM. I told her to slow down. That she wasn’t going to make it through the day. She smiled and gave a little laugh. The register next to her finally opened providing some much needed help.Continued on the next page